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How to Upload and Download Sequences

First, make sure you are signed in to your Kdan Cloud account.

To upload sequences to Kdan Cloud

Go to Sequences.

Right click (or long press on touch screen) on the sequence you want to upload, and select “Upload” from the drop-down menu.

You can also select multiple sequences you want to upload using the 0_icon_select.png on the tool bar, and select “Upload” from the tool bar.

  

To download sequences from Kdan Cloud

Go to Kdan Cloud.

Right click (or long press on touch screen) on the sequence you want to download, and select “Download” from the dropdown menu.

You can also select multiple sequences you want to download using 0_icon_select.png on the tool bar, and select “Download” from the tool bar.

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11 Comments

  • 1
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    All Stedmans

    No upload option comes up

  • 0
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    Gina

    Hi All Stedmans,

    Make sure you are logged into Kdan ID to be able to see the Upload option in the drop down menu. Thank you!

  • 1
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    RamyonQutiger

    I did every thing you say but it didn't work at all. . .they need to fix the uploading!

  • 0
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    RamyonQutiger

    including I try 27 times or 28 and it didn't work.when I upload it. . . it exiting off

  • 0
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    Gina

    Hi RamyonQutiger,

    Is it possible for you to reinstall the app and try again? Remember before that, back up the file into AD Package on your device or other storage. If you still encounter the problem, please send us the file to check it. You can send it to appservice@kdanmobile.com. Thank you.

  • 0
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    RamyonQutiger

    its not working!

    Edited by RamyonQutiger
  • 0
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    Gina

    Hi RamyonQutiger,

    Could you help let us know the app version and OS version you are using, as well as your Kdan ID? This info will help us look into what you encountered. Also, please send us a screenshot of what you encountered, such as error messages you received when trying to upload, or the app showing no upload option in the drop down menu. 

    Please send the info to our customer support team at appservice@kdanmobile.com. Thank you.

  • 0
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    RamyonQutiger

    o no now I cant go to your link

    but I will try to screen shot an post it

  • 0
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    RamyonQutiger

  • 0
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    RamyonQutiger

    even I try uploading to anizone didn't work

  • 0
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    Gina

    Hello RamyonQutiger,

    From our end, we don't find any issue with the upload function. Could you let us know the app version and OS version you are using? We need this information to look more into what issues you encountered. You can reply here or send the information to our customer support team at appservice@kdanmobile.com. Thank you.

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