How to Get Files from Device Folder 1. Go to the main menu sidebar from the homepage.2. Tap on “Device folders” 3. Select the PDF file you want to import and view Have more questions? Submit a request 4 Comments Date Votes 0 kennedy owusu July 23, 2017 23:28 Please i want to fill my documents but i didnt have the access to do that why 0 Gina August 10, 2017 06:43 Hello Kennedy! Do you mean to fill the forms in your documents? If yes, we are sorry that this feature is now only available in iOS version. We are now working on promoting our Android version, so please stay tuned to our updates! Feel free to let us know if there's any further questions or contacting us at email@example.com Thank you! 0 wendy junell August 29, 2018 15:24 I dont know why this appeared on my android phone but it wont go away,no matter what i try. Any suggestions? Clues as to why i received it without even requesting it? 0 Gina September 28, 2018 09:52 Hi Wendy, We are not sure what you mean about something appeared on your phone. We suggest you take a screenshot and send it to firstname.lastname@example.org. Our customer support will help look into the issue. Thank you! Please sign in to leave a comment.