We sincerely appreciate your continued support. To enhance your experience, we've significantly improved our product. Starting June 28, 2024, the old license key will no longer be in use.
If you see a "No network. Please try it later." error message, don't worry – it just means you need to upgrade to the new key. Simply fill out this form, and we will send you the upgraded license for free within 3 business days.
Affected Permanent License Versions:
- PDF Reader MAC (.dmg) v3.15.1 and below
- PDF Reader Windows (.exe) v2.1 and below
Click "Settings" in KDAN PDF Reader > "About" to check your software version.
Our team shared the latest updates with users in January 2024. However, due to data protection policies, we were unable to reach out to users who purchased KDAN PDF Reader from other sources. If you acquired the software from our sales partners or missed our initial notification, please complete the form. We will promptly follow up with you to ensure continued access to our services.
If you have any questions or run into any issues, don’t hesitate to reach out to our customer service team at helpdesk@kdanmobile.com. We’re here to assist you and ensure everything goes smoothly.
Warm regards,
The KDAN Team
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