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Forget My Password



  • Melissa Crossen

    When I try this, the link in the email takes me back to KDan and says that I am logged in.  If I try to use KDan ID and what I thought was the password it does not work

  • Gina

    Hi Melissa Crossen,

    Please try the following instructions to see if the problem can be solved,
    1. Visit our website:
    2. Type your email address and press next, and you will see "forget password" below "Next"
    3. Press " forget password " to reset your password.
    If the problem still occurs, please contact us at with your Kdan ID and the screenshot of the notification you received for further assistance. Thank you very much.


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