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How to Retrieve My Edited PDF Files When the App Crashes (Where to Find My Edited PDF Files)

When you cannot find your edited files, try to look in these two places.

 

Scenario 1: You opened the original file by directly double clicking on the PDF file rather than opening it through PDF Reader app.

You can find your edited file from the "Recently Open" in PDF Reader app. 

We strongly recommend you open PDF files through PDF Reader app to prevent missing your edits.

 

 

Scenario 2: The app closes during your editing. When you reopen the app, the file is not in the "Recently Open" list.

You can find this copied file from the following path:

%USERPROFILE%\AppData\Local\Packages\0D9A1B2D.PDFReaderUWP_jhretta7p24aw\LocalState\Resources

When you find the file, add .pdf as its extension. Then it will be a usable PDF file.

find_your_file_01.png

If after the steps above, you still encounter problems finding files, please contact our support team at support@kdanmobilesupport.zendesk.com. We will help you resolve the issues as soon as possible.

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