Follow

Can not access advanced tools after subscription

 

There are several reasons that could cause users can not access advanced tools. As a temporary solution, try the following steps to fix the issue:

  1. Check if your device is connected with the same Apple ID that you purchased the subscription.
  2. Log out your Kdan ID and re-sign in with your Kdan ID (You have to create a Kdan ID to access Kdan’s services) 
  3. Tap on the “Restore Previous Purchase” button to retrieve your previous purchases.

 

PDF_iPhone_Restore.PNG

 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.