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Can not access advanced tools after subscription

 

There are several reasons that could cause users can not access advanced tools. As a temporary solution, try the following steps to fix the issue: 

  1. Check if your device is connected with the same Apple ID (Google account or Windows ID) that you purchased the subscription. 
  2. Log out your Kdan ID and re-sign in with your Kdan ID from within the PDF Reader app(You have to create a Kdan ID to access Kdan’s services) 
  3. Tap on “Restore Previous Purchase” to retrieve your previous purchases.

 

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