Please note the instructions for activation are made for the KDAN PDF Reader Permanent License Mac (dmg.) version purchased from our homepage or other third-party platforms.
When you successfully obtained a software license, you will receive an email titled "License Access Notification" with a link to download the product.
The system will automatically link the license to your email. Please register your KDAN ID and log into the product with the same email to bind the license to your devices and activate the access.
1. Download the software
2. Open the software and click “Upgrade”.
3. Click “Activate”.
4. Please sign in with your KDAN ID. If you haven't registered yet, please click "Create a KDAN ID" to register first. Note: Please do not use a third-party login.
5. Select a license in the license list, and click "Bind License".
6. Click "Confirm" to bind the license with the current device, then you can access all features in the software.
Note: A license can only be bound to one device. If you want to transfer the license to other devices, please contact the manager to unbind the license.
7. Click "Account" to view the details of your license.
- Manager: The account that manages this license.
- License Group: The license group to which this license belongs.
- License Key: A unique series of numbers and alphabet used to manage and identify the license.
- Device: The device number to which this license is bound.
Note: If you're not signed in, you'll have access only to the product's free version. To utilize all features, kindly ensure that your account remains logged in.
Note: If you purchased the permanent license from the Mac App Store, please click the “Restore Previous Purchase” button in the PDF Reader app (downloaded from the App Store) to restore your license.
Comments
6 comments
i still not receive the license in my Email
Hi,
I've raised a ticket (id - 47524) to helpdesk@kdanmobile.com, asking for help to reset the activation of my app - PDF Reader Pro.
I've not heard from anyone, and need help from support please!
I accidentally might have installed the Mac AppStore version of PDF Reader, which overwrote my app (which was downloaded from your site), and hence my app reverted to a "trial" version - and my activation key is not working right now, complaining I exceeded my activation count!
how awful app
Hello Tanja Pavlovic,
Thanks for your comment. We are sorry for your unsatisfactory experience. Could you please let us know which part you did not enjoy, or is not user-friendly? With your suggestions, we may be able to optimize and improve our service to provide a better user experience. You can also reach out to helpdesk@kdanmobile.com. Looking forward to your response. Thank you!
i want to cancel and get refund but i can't do it
Hello Leonel Borja,
Thank you for reaching out to us. We have sent you an email in order to provide you with detailed guidance. We kindly request that you check your email inbox for further instructions. Thank you!
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