Gina

1. PDF Reader for Mac
2. Annotate Files
3. How to Highlight, Underline & Strikethrough Text

Hello Praveen,    If you wan to use the undo/redo function. Please try to use Edit > Undo/Redo from the top menu. If you still have concerns, please contact us at helpdesk@kdanmobile.com . Thank yo...

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• Gina
• August 04, 2020 03:00
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• 0 votes

1. PDF Reader for Mac
2. PDF Reader Tips & Tricks
3. Indicate the stages in a document based process (create, attach, and flatten stamps)

Hi Research Cooperative,   Thanks for the suggestion. Saving a flattened copy aims at protecting the annotations from being editing, especially when you want to share some important information wit...

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• Gina
• August 04, 2020 03:00
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• 0 votes

1. DottedSign
2. Receive a Signature Request and Sign the Document
3. Does The Signer Need A DottedSign Account To Sign The Document?

Hello Patricia Dooley, Do you mean if you haven't received the invitation email from the sender? Could you please contact us at helpdesk@kdanmobile.com and provide signing link and Kdan ID for furt...

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• Gina
• August 04, 2020 02:53
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• 0 votes

1. Document 365
2. Creative Store
3. Forget My Password

Hi Melissa Crossen, Please try the following instructions to see if the problem can be solved,1. Visit our website: https://member-center.kdanmobile.com/members/sign_in2. Type your email address an...

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• Gina
• August 04, 2020 02:44
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• 0 votes

1. Creativity 365
2. Subscriptions
3. How do I manage my subscriptions?

Hello marius, For this issue, please contact us at helpdesk@kdanmobile.com with your invoice and the email address under the purchase so that we will be able to look into it for you. Thank you!

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• Gina
• August 04, 2020 02:43
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• 0 votes

1. Creativity 365
2. Subscriptions
3. How do I manage my subscriptions?

Hi Mahesh, Please provide us your Kdan ID which is the email address you used for logging in the App. Send us the information to helpdesk@kdanmobile.com, we will help you confirm the subscription s...

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• Gina
• August 04, 2020 02:43
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• 0 votes

1. Creativity 365
2. Subscriptions
3. How do I manage my subscriptions?

Hi Linda, We're happy to give you further assistance. Would you please provide your Kdan ID which is an email address using for App login? You can send us the information to helpdesk@kdanmobile.com...

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• Gina
• August 04, 2020 02:43
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• 0 votes

1. Animation Desk for Windows
2. Manage Your Sequences
3. How to Upload and Download Sequences

Hi RamyonQutiger, Could you help let us know the app version and OS version you are using, as well as your Kdan ID? This info will help us look into what you encountered. Also, please send us a scr...

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• Gina
• August 04, 2020 02:38
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• 0 votes

1. Animation Desk for Windows
2. Manage Your Sequences
3. How to Upload and Download Sequences

Hello RamyonQutiger, From our end, we don't find any issue with the upload function. Could you let us know the app version and OS version you are using? We need this information to look more into w...

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• Gina
• August 04, 2020 02:38
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• 0 votes

1. Animation Desk for Windows
2. Manage Your Sequences
3. How to Upload and Download Sequences

Hi RamyonQutiger, Is it possible for you to reinstall the app and try again? Remember before that, back up the file into AD Package on your device or other storage. If you still encounter the probl...

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• Gina
• August 04, 2020 02:37
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• 0 votes