Troubleshooting

• What is the difference between the PDF Reader Android and other versions (iOS, Mac, and Windows 10)?
• Can I have a discount on Document 365 subscription?
• • Account Deletion Assistance
• • Files can not be opened
• • PDF Reader app freezes
• • How to cancel my subscriptions
• • Unable to access advanced features after the Upgrade - Android
• • How to migrate my documents from PDF Reader to Desktop?
• • Where is the output file after conversion?
• • Where and how to purchase a Document 365 subscription?
• • My documents are locked by password with no reasons
• • Annotations are not visible when using a third party app
• • What is the difference between a free membership and a Document 365 subscription?