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  1. Support | Kdan Mobile
  2. PDF Reader for Mac
  3. Troubleshooting

Troubleshooting

  • What is the difference between a free membership and a Document 365 subscription?
  • What is the difference between a permanent license and a Document 365 subscription?
  • What is the difference between the PDF Reader Mac and other versions (iOS, Android, and Windows 10)?
  • Where and how to purchase a Document 365 subscription?
  • Can I have a discount on Document 365 subscription?
  • I was charged for a subscription by Apple and want a refund
  • How to cancel my subscriptions?
  • The Converted Word document is blank after PDF to Word conversion
  • • My documents are locked by password with no reasons
  • • Can not access advanced tools after subscription
  • • Files can not be opened
  • • Where is the output file after conversion?
  • • Annotations are not visible when using a third party app

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